Privacy Policy

Privacy Policy

Introduction

Welcome to https://northglenn-crisis-counseling-therapy.denvermentalhealthcare.com (hereafter referred to as ‘Northglenn Crisis Counseling Therapy’, ‘we’, or ‘our’). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data, including:

  • Account Creation and Management: When you create an account with us, we collect basic account information such as your name, contact details, and login credentials.
  • Payment and Financial Transactions: We securely process payment information, including credit card details, for services rendered.
  • Purchase History: Details of products or services purchased from our platform are kept for billing, delivery, and customer support purposes.
  • Device and Location Data: We may collect unique identifiers from your mobile device, as well as location data, to enhance user experience and deliver personalized content.
  • Feedback and Reviews: Personal data provided through surveys, feedback forms, or product reviews is used to improve our services.
  • Social Media Interactions: If you choose to engage with us on social media platforms, we may collect information from those interactions.
  • Product Interaction: We track user behavior and preferences related to products or services to offer tailored recommendations.

Personal Data Collection

We gather various types of personal data, including:

  • Identity and Contact Information: Full name, email address, phone number, mailing address.
  • Payment Details: Credit/debit card numbers, expiration dates, CVV codes (securely stored and encrypted).
  • Financial Records: Bank account information for direct deposits or payments.
  • Purchase Data: Items purchased, purchase amounts, transaction dates, and delivery addresses.
  • Device Information: IP address, unique device identifiers (e.g., MAC address), browser type, operating system, and mobile network data.
  • Location Data: GPS coordinates and location services data when you use our mobile apps or website with location enabled.
  • Feedback and Communication: Written feedback, comments, reviews, and any messages or emails sent to us.
  • Social Media Handles: If linked, we may collect information from your social media profiles (with your consent).
  • Product Interaction Data: Search queries, product views, add-to-cart events, purchases, and wishlist items.

This data is collected through direct user input, automated technologies, and third-party service providers who assist us in delivering our services.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities like login sessions and navigation.
  • Preference Cookies: Remember user preferences for personalized experiences.
  • Analytics Cookies: Track site usage, perform analytics, and provide insights to improve our services.

Users can control non-essential cookies through our built-in Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or required by law:

  • Data related to account maintenance and service delivery is kept for the duration of your active account.
  • Financial transaction data may be retained for up to 7 years due to legal requirements.
  • We anonymize and aggregate certain data after its retention period expires, which can be used for internal analytics purposes.
  • Upon request, we will delete or anonymize any personal data that we hold.

Security Measures

We take robust measures to safeguard your personal data:

  • Implementing industry-standard encryption protocols for secure data transmission and storage.
  • Engaging trusted third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.
  • Training our employees on privacy and security best practices.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian concerned about data collection, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and Rectification: The right to access and request corrections if your data is inaccurate or incomplete.
  • Erasure and Data Deletion: The right to request the deletion of your personal data under specific circumstances.
  • Restriction: Limiting our use of your personal data in certain situations.
  • Data Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate interests or direct marketing.
  • Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise these rights, please submit your request in writing to our privacy team at the contact details provided below. We will respond within the legally required timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions regarding this Privacy Policy, your data privacy rights, or to exercise these rights, please contact us:

  • Email: contact@northglenn-crisis-counseling-therapy.denvermentalhealthcare.com
  • Address: Northglenn Crisis Counseling Therapy, [Insert Address], Colorado, USA

We value your trust in our privacy practices and are committed to protecting your personal data.